Speed-to-Lead Voice & SMS Agent

An inbound enquiry needs a clear first response. This setup begins with an opted-in lead from one or two agreed sources. It checks contact permission, the allowed calling window, and the channels that can be used. A configured voice attempt or SMS fallback follows approved questions. The agent gathers the agreed qualification fields and stays within the response boundaries. Sensitive or unclear conversations go to a person. Where the maintained calendar and booking rules allow it, the workflow can offer an appointment. Otherwise it records the next agreed action. Opt-outs stop further contact, and failures remain visible for human review. The conversation summary, outcome, and owner are written to one CRM. Your team controls permissions, scripts, availability, and exceptions. Telephony, messaging, and model usage are separate costs. This is a scoped first-response setup, with human ownership and no guarantee that every enquiry can be reached.