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Lead response

Speed-to-Lead Voice & SMS Agent

New inbound enquiries receive a fast, consent-aware first response and become an owned CRM record with a booked appointment or clear follow-up.

Setup

$1,200

Complexity

Advanced

Format

Scoped

01

Capture

Receive an opted-in lead from an agreed inbound source.

02

Check

Apply contact permission, channel, and calling-window rules.

03

Qualify

Collect need, location, budget, timing, and readiness.

04

Respond

Book, transfer, or agree the next follow-up action.

05

Record

Write the summary, outcome, and ownership back to the CRM.

Included in this setup

  • One AI voice and SMS qualification agent
  • One or two agreed inbound lead sources
  • Voice attempt with SMS fallback
  • Up to six approved qualification fields
  • One calendar and one CRM destination
  • Human transfer, opt-out, quiet-hours, and failure handling
  • Conversation summary, outcome, and owner notification

What we need from you

  • An ElevenLabs Agents or Vapi account with a verified phone number
  • Documented lead consent language and permitted contact windows
  • Approved qualification questions and response boundaries
  • A maintained calendar plus CRM access
  • A named human owner for transfers and exceptions

Scoped separately

  • Cold outbound lists, scraping, and unsolicited calling
  • Telephony, model, messaging, and third-party software usage fees
  • Legal advice or remediation of existing consent records
  • Historical CRM cleanup and data migration
  • Multilingual agents, custom knowledge bases, or complex territory rules unless scoped separately

Practical boundary

The published price covers the scope shown here. Additional systems, branches, paid tools, or data cleanup are confirmed before work begins.

Read the related workflow scenario